Frequently asked questions.
1. What kind of furniture do you accept?
We accept gently-used furniture in good condition—such as, desks, chairs, dressers, shelves, and small storage units. We may not accept large sectionals (no mattresses or bed frames), broken items, or anything heavily stained or damaged.
2. How do I schedule a pickup?
Just head to our Recycle Form Page, fill out the form, and we’ll get back to you—typically within the same day—to inform your eligibility.
3. Is there a fee for pickup?
Yes, small fee may apply depending on your location, building access, and furniture conditions.
4. What happens to my furniture after pickup?
We clean and professionally refresh each piece before reselling it at affordable prices to other residents. It’s our way of keeping good furniture in circulation and out of the landfill.
5. Do I need to move the furniture myself?
No worries—our team will come in and do the heavy lifting. Just make sure the items are accessible and that someone is available during your scheduled time.
6. Can I donate items that aren’t furniture?
We’re focused on furniture right now, but if you have small home items (like lamps or decor), feel free to include them in your submission—we’ll let you know what we can take!
7. Do you offer furniture for sale too?
Yes! Once items are inspected and cleaned, we list them on our Shop.
8. What areas do you currently serve?
We’re currently serving New York and New Jersey. If you're unsure whether your location qualifies, just reach out!
Still have questions?
Email us anytime at support@mumufurncycle.com — we're happy to help.