1. What kind of furniture do you accept?

We accept gently-used furniture in good condition—such as bed frames, desks, chairs, dressers, shelves, and small storage units. We may not accept large sectionals, broken items, or anything heavily stained or damaged.

2. How do I schedule a pickup?

Just head to our Schedule a Pickup page, fill out the form, and we’ll get back to you—typically within the same day—to confirm your appointment.

3. Is there a fee for pickup?

Nope! Our pickup service is completely free for eligible items in NYC and Ithaca.

4. What happens to my furniture after pickup?

We clean and professionally refresh each piece before reselling it at affordable prices to other students and community members. It’s our way of keeping good furniture in circulation and out of the landfill.

5. Do I need to move the furniture myself?

No worries—our team will come in and do the heavy lifting. Just make sure the items are accessible and that someone is available during your scheduled time.

6. Can I donate items that aren’t furniture?

We’re focused on furniture right now, but if you have small home items (like lamps or decor), feel free to include them in your submission—we’ll let you know what we can take!

7. Do you offer furniture for sale too?

Yes! Once items are refurbished, we offer them through pop-up sales and online listings, especially during move-in season. Follow us on Instagram or subscribe to our mailing list to stay updated.

8. What areas do you currently serve?

We’re currently serving NYC and Ithaca, NY. If you're unsure whether your location qualifies, just reach out!

Still have questions?

Email us anytime at support@mumufurncycle.com — we're happy to help.